SINGAPORE SHIPPING
Priority Shipping: 2-4 Working days excluding weekend and public holidays.
Unsuccessful deliveries: If all reasonable means made by our driver to deliver the item is unsuccessful, item will be returned to us after 2 delivery attempts. Additional fee may be charged for redelivery.
INTERNATIONAL SHIPPING
We ship Worldwide and shipping fees are calculated at checkout. To check the transit time to your country, please click on this link International Transit Times. Please take note of any international import tax/duties in the destination country that are to be borne by the buyer. Please visit the Aramex custom clearance guidelines website here for more information.
RETURNS
You’re more than welcome to return your item unless the product is non-returnable (this applies to all underwear). Orders must be returned to us within 14 days of delivery.
STEP 1:
Items must be returned in their original condition – unworn, undamaged, free of makeup, pet hairs, deodorant and perfume, have all original tags attached and placed in its original packaging (this excludes the mailer bag).
STEP 2:
Email kimora@apeirawear.com with the following information:
– A photo of the item you wish to return with all the packaging and accessories it came with, including the see-through bag, the labels and tags.
– Your full shipping address, order number and full name
– Reason for the return (E.g. Wrong size, wrong colour, problem with fit…)
STEP 3:
Receive confirmation from us and deliver the item back to our warehouse for processing.
STEP 4:
Receive credits for the returned items that you can use for your next purchase.
All returned items should follow the returns policy and we do not refund the original shipping fees unless there has been an issue on our behalf.
